Read the forum code of contact
By: 16th September 2018 at 11:29 Permalink
-Retro is in you know !
By: 16th September 2018 at 11:46 Permalink
-It is very, very slow to load. What a great way to discourage forum participation.
By: 16th September 2018 at 12:17 Permalink - Edited 16th September 2018 at 12:19
-slower then a bloody wet week
By: 16th September 2018 at 12:42 Permalink
-I tred to post a new vdeo of Kermt Weeks ths wont
By: 16th September 2018 at 12:43 Permalink
-m m1m dn
By: 16th September 2018 at 14:19 Permalink
-Slow to load plus the page appears to be larger than my screen, which when I scroll up or down, the page wanders left or right!
A tad annoying but not being a computerist, could the page issue be a computer set up issue?
Any clues?
Thanks
By: 16th September 2018 at 14:24 Permalink
-...it will not be long before this topic is also moved to
https://forum.keypublishing.com/forum/forum-updates-issues.... :rolleyes:
By: 17th September 2018 at 06:50 Permalink
-Think yourselves lucky, there was no closure over the weekend for 'maintenance', this is progress!
By: 17th September 2018 at 09:29 Permalink
-It is so slow as to be essentially unuseable, I'm rapidly losing interest in visiting.
By: 17th September 2018 at 09:43 Permalink
-Its being worked on - there are multiple issues at present. It did briefly get faster on Friday, but now appears to be slower than ever.
The team at Key are working on it - I don't think they expected the issues that we are seeing.
Bruce
By: 17th September 2018 at 13:31 Permalink
-More to the point, the small blue type and expanses of white space make it almost unreadable on portable devices. Why on earth do the webbies feel the need to fix things that 'aint broken...
By: 17th September 2018 at 15:33 Permalink
-Please consider that even though things don't seem to be broken at first sight, running outdated forum software can put all of our account details at risk. So it is good to see that the admins regularly update the forum software, even though that can cause other issues to pop up. Hopefully these will be resolved soon.
By: 17th September 2018 at 16:44 Permalink
-It was broken - so it did need to be updated. It will come right in time.
By: 17th September 2018 at 17:21 Permalink
-Awful now ! my thoughts, what is the point! looks rubbish and runs like a dog!
By: 17th September 2018 at 19:35 Permalink
-I can’t log in on another device, it says my profile requires a valid date of birth, lucky this ipad was logged in, I have gone into settings and there is a random date of birth, but I am unable to change it
By: 17th September 2018 at 21:24 Permalink
-Bruce replied
Its being worked on - there are multiple issues at present. It did briefly get faster on Friday, but now appears to be slower than ever.The team at Key are working on it - I don't think they expected the issues that we are seeing.
They are? The appalling communication is part of the issue. No warning. Obvious performance issues not followed up with even a 'Report issues here' thread (doing this pre-emptively would have given a much better sense that things were being managed). No apology. No stated plan, or progress reports.
Which leaves users feeling abandoned, and much more likely to decide not to bother.
There could be several people working hard on fixing things. Or one person only allowed to work on it when other duties permit.
All of which is rough on those working on things, and mods who are tainted by association when they have no power to do anything about it.
By: 18th September 2018 at 14:17 Permalink
-It is painful to use and i suspect many people won't bother much longer :(
By: 18th September 2018 at 14:45 Permalink
-Errol,
There is a complete sub forum for issues with the forum.
The update had been announced some months ago, and whilst it may not have been common knowledge, it was known about.
It is starting to improve - the speed is a little better today, and posting isn't taking as long. At the end of the day, its a service that is provided at no cost to its users.
By: 18th September 2018 at 15:29 Permalink
-"Please consider that even though things don't seem to be broken at first sight, running outdated forum software can put all of our account details at risk. So it is good to see that the admins regularly update the forum software, even though that can cause other issues to pop up. Hopefully these will be resolved soon."
There's nothing wrong with updating the forum software, just don't make it unreadable in the process...
"At the end of the day, its a service that is provided at no cost to its users."
True, but if the users go elsewhere the advertisers will clear off too...
And Key won't be happy...
By: 18th September 2018 at 21:03 Permalink
-Bruce replied
Errol,There is a complete sub forum for issues with the forum.
The update had been announced some months ago, and whilst it may not have been common knowledge, it was known about.
It is starting to improve - the speed is a little better today, and posting isn't taking as long. At the end of the day, its a service that is provided at no cost to its users.
So the response to a post about appalling communication is to refer to obviously ineffective prior communications (and are you referring to a single reply post in January in a forum that most would not bother going to?) There should have been pinned new threads in all forums, with reminders a few days before, as well as pro-active gathering of and response to reported issues - certainly once it was clear things have not gone as planned.
And the response to 'Which leaves users feeling abandoned, and much more likely to decide not to bother.' is the above. Sums it up, I'm afraid.
Posts: 1,891
By: Black Knight - 16th September 2018 at 09:58 - Edited 21st September 2018 at 01:04
Seems very Windows 95. Is this a temporary setup?