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  • teesee
    Junior Member
    • Nov 2005
    • 5

    Strange but True

    I flew Ryanair prestwick to Stansted last Sunday. How and why does it take 50% longer time to get my luggage the few hundred metres from the hold to the baggage hall than it does to fly all the way from Prestwick to Stansted?
    Last edited by Grey Area; 5th January 2006, 15:50.
  • SHAMROCK321
    Rank 5 Registered User
    • Jan 2004
    • 2544

    #2
    LOL if only it was that simple.
    I know all about delayed baggage and passengers complaining about delays in delivery of baggage.

    From my expirence over the last few months I cant tell you the most common occurances of delayed baggage to the baggage hall.

    1)Technical Problems-Yes it does happen ground equipmet does break down and hold doors on aircraft dont alway open like they should. And if the flight is containerized the actual containers can cause trouble when being opened.

    2)Customs-Every now and then customs decide they want to have a look at some luggage before the passenger has a chance to run away with it.

    3)Lack of staff-Unfortunatley a common problem,If one rings in sick everybody suffers,airlines dont have extra lads liing around to help if someone rings in sick. Last week i.e. new years and christmas was the worst Ive seen. At one stage we had one team trying to get through an A320 and 757 which landed together.

    So stop complaing as you have have no ideas what goes on during the delivery of baggage. I didnt know either before I was moved from check-in.
    Just be patient and wait.

    Comment

    • Bmused55
      Aaahh Emu!
      • Oct 2003
      • 11136

      #3
      Shamrock, chill

      He was asking a question, not complaining
      Bmused55

      Keep thy airspeed up, less the earth come from below and smite thee.

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      • Skymonster
        Rank 5 Registered User
        • Jul 2004
        • 1986

        #4
        I think its another case of - pay peanuts, get treated like a monkey

        Andy
        "Light travels faster than sound-that's why some people seem bright until they speak"
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        • philgatwick05
          Senior Member
          • Jun 2005
          • 1621

          #5
          Originally posted by Skymonster
          I think its another case of - pay peanuts, get treated like a monkey

          Andy
          I've never waited longer than 15 mins for a bag off a Ryanair flight compared with in some cases hours for bags off 'premium airlines' at Heathrow

          Comment

          • MontyP
            Rank 5 Registered User
            • Jan 2004
            • 212

            #6
            Originally posted by SHAMROCK321
            LOL if only it was that simple.
            I know all about delayed baggage and passengers complaining about delays in delivery of baggage.

            From my expirence over the last few months I cant tell you the most common occurances of delayed baggage to the baggage hall.

            1)Technical Problems-Yes it does happen ground equipmet does break down and hold doors on aircraft dont alway open like they should. And if the flight is containerized the actual containers can cause trouble when being opened.

            2)Customs-Every now and then customs decide they want to have a look at some luggage before the passenger has a chance to run away with it.

            3)Lack of staff-Unfortunatley a common problem,If one rings in sick everybody suffers,airlines dont have extra lads liing around to help if someone rings in sick. Last week i.e. new years and christmas was the worst Ive seen. At one stage we had one team trying to get through an A320 and 757 which landed together.

            So stop complaing as you have have no ideas what goes on during the delivery of baggage. I didnt know either before I was moved from check-in.
            Just be patient and wait.
            100% behind you on this and i can vouch that the above is very true as i am also, like Shamrock a baggage agent, for the past 18 months. This time of year is madness, all the flights are full, double the amount of bags as usual passing through as people are returning home but yet the same amount of staff as any other time of year dealing with half empty aircraft with a quarter of the hold loaded with bags.

            Ramp staff work their backsides off to get the aircrafts turned around as quick as possible and bags to the reclaim area but little realise if your delayed or there are any delays at all the team meant to meet your flight and offload your bags will have moved on to their next flight which is running to scheduled. Handling companies arent paid enough money by airlines to have the staff there covering for delays. Budgets are so tight its all planned to go ok if the flights run to time.
            Fly Through the Valley of Death ..I Shall Fear No Evil ... For I am at 80,000 Feet and Climbing.

            Comment

            • teesee
              Junior Member
              • Nov 2005
              • 5

              #7
              Just to clarify a couple of points .
              The cost of the one way flight from Prestwick to Stansted last Sunday was 160.00 NOT PEANUTS I would suggest.
              The baggage was domestic not international SO where are customs involved.
              Sunday was New Year's Day NOT a busy flying day. In fact, the only other flights on the domestic stands were an Easyjet flight from Edinburgh and an Air Berlin flight from Glasgow.

              I reckon 600metres tops from hold to belt taking 1hour 40minutes.

              Still I reckon that Stansted is worst of all airports when it comes to efficiency in dealing with customers.

              Comment

              • SHAMROCK321
                Rank 5 Registered User
                • Jan 2004
                • 2544

                #8
                New Years day mighnt be the busiest travelling today but I bet its the day when the highest % of workers ring in sick.1 hour 40 mins is a long time but if you get caught in the middle of summer on a delayed flight you can be waiting longer.
                The worst Ive heard of is 2hours and 30 minutes all because the flight was delayed.

                Comment

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