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Thread: Comet, HMV, Blockbuster. Do we care?

  1. #1
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    Comet, HMV, Blockbuster. Do we care?

    This may sound harsh and I feel for the employees but I don't care these shops have gone.

    Comet - unfriendly lacking customer service. I get my applicances from a local shop.

    HMV - hard to find anything even if they had it. Old fashioned and booring. Expensive. Internet much better experience.

    Blockbuster - what, you mean they are still going! Last used for VHS.

    I see this as just ridding the high street of dead wood.

  2. #2
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    It is a shame that even more people are losing their jobs at this very tough time but with HMV their logo shows a technology that has been out of date for decades.

    Blockbuster, failed business model, should have gone digital and then streamlined and had generous game rental options for the console market.

    Comet, can't comment as I never had any dealing with them.

    But I struggle to recall the last time I went in either of the other two shops.
    Push enough pixels around and it'll look like an aeroplane profile.

  3. #3
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    Likewise. If you are unable to adapt yopur business and maintain the products and service to keep bringing customers through the door, the business will fail.

    Interetingly our local owner run "video" shop is survining and surviving well. He is friendly helpful, fully aware of what he is competing with, but keeps his costs as low as he can. I would be very sad if he had to close. The unfortunate truth is that in so many retail spheres the on-line world is growing fast and no doubt there will more high street casualties.
    Charlie

    Keep smiling - it's never as bad as you think!!

  4. #4
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    Quote Originally Posted by hampden98 View Post
    I see this as just ridding the high street of dead wood.
    I wouldn't put it in such terms, but I agree. These businesses did not keep with current buying trends.

    And I completely blame the businesses themselves. They all had an advantage over other brands, as they are all well established household names, but their 'management' lost sight of the market. HMV for example should have been amongst the first to change to predominantly digital, and cut back on stores.

    The only victims are the many thousands who are/will be unemployed

  5. #5
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    Robert Peston puts an interesting point of view

    http://www.bbc.co.uk/news/business-21023602

    Moggy
    "What you must remember" Flip said "is that nine-tenths of Cattermole's charm lies beneath the surface." Many agreed.

  6. #6
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    Nothing is forever. I grew up thinking Woolworths were always going to be there.

    Which big name is going to be next I wonder ?

    W H Smith never seem to be that busy, on the odd occasion I've been into one of their shops.
    When in doubt, hold on to your altitude. No one has ever collided with the sky

  7. #7
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    Quote Originally Posted by Moggy C View Post
    Robert Peston puts an interesting point of view

    http://www.bbc.co.uk/news/business-21023602

    Moggy
    Interesting article. Maybe from the ashes will emerge a better HMV?
    Had forgotten about Jessops. Nuff said.

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    I remember when UK had an Aircraft & Car Industry ....nobody misses them .

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    Quote Originally Posted by AutoStick View Post
    I remember when UK had an Aircraft & Car Industry ....nobody misses them .
    Had?? Aerospace employs about 200,000 with sles of about £30 billion - 2nd or 3rd largest in the world and the auto industry employs directly and indirectly 700,000 with sales of £ 50 billion.
    Charlie

    Keep smiling - it's never as bad as you think!!

  10. #10
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    Quote Originally Posted by hampden98 View Post
    Interesting article. Maybe from the ashes will emerge a better HMV?
    Had forgotten about Jessops. Nuff said.
    A different perspective from the Grauniad and yet another from a City group which I cannot locate. As with all these corporate failures it will be a mix of reasons and as many conclusions from economic journalists.

    Blockbuster's demise cannot be described as a tragedy except for the poor employees. The business of renting out DVDs from shops is a victim of consumer behaviour. Sky Movies, LoveFilm and the revival of Saturday-night television, courtesy of X Factor and Strictly, have chipped away at Blockbuster. As for selling DVDs, the company has been up against Amazon and all the big supermarket chains for years. Blockbuster failed to spot the changing nature of its own market. The surprise is that it held out for so long.

    At HMV the rot set in at the turn of the century when it failed to react quickly to the arrival of music downloading and internet retailing. Remember the forlorn comment in 2006 of the HMV chief executive Alan Giles as he resigned: "A year ago I was saying the internet would plateau at about 10% of this market. Now I say that I was wrong. I just don't know now how far it will go. This is a brave new world for retailers."

    His successor tried to repair the strategic mistake online but was hardly helped by governments' past tolerance of a loophole that allowed DVDs and CDs to be sent by post from the Channel Islands free of VAT. Mail order websites, such as Play.com, Amazon and Tesco, piled in.

    Would earlier action to close the loophole have saved HMV? That's harder to argue because the company's store portfolio, numbering 240, also looks too large for a specialist in the internet age. Some 15-20 years ago, reckons large property developer Land Securities, the rule of thumb was that a retailer needed 200 stores to reach 50% of the UK population. These days, 60 is thought to be all it takes. Shoppers are willing to travel further to visit large shopping centres and online delivery can fill the gaps. That's one reason why 14% of shop premises are
    Charlie

    Keep smiling - it's never as bad as you think!!

  11. #11
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    As has been said, very sad time for the employees. A few months ago, we had a really impressive new branch of HMV open up locally. Laid out in such away over two big floors, that browsing is a real treat. The choice of items on sale, was the best I've seen in a very long time. I guess we might lose that place, if no buyer can be found for the company.

    Our branch of WH Smith, is just the worst, if any company needs to wake up and smell the coffee, its them. Until I saw this thread, I had no idea that Blockbuster was still around.
    "Behold! The Wings of Horus"

  12. #12
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    Quote Originally Posted by ~Alan~ View Post
    Nothing is forever. I grew up thinking Woolworths were always going to be there.

    Which big name is going to be next I wonder ?

    W H Smith never seem to be that busy, on the odd occasion I've been into one of their shops.
    WHS?

    One to watch.

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    Watch my lips ...I said Aircraft .....not Aeropace !!!


    & no we do not have a BRITISH car Industry ...apart from R & D ...we make cars for foreign companies for domestic use & export ...

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    It is very sad these shops have closed , especially for the jobs market.

    The problem is that if high street shops keep disappearing then the reasons to go into town for other shops become less and less until they are all threatened.
    Once they have gone the shops on the internet can hoist prices as much as they can.
    Not everyone has access or wants to buy online and part of the experience of shopping and getting personal service is disappearing.
    Sad

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    Quote Originally Posted by AutoStick View Post
    Watch my lips ...I said Aircraft .....not Aeropace !!!


    & no we do not have a BRITISH car Industry ...apart from R & D ...we make cars for foreign companies for domestic use & export ...
    That's splitting hairs. I suppose during the peak years you would have deleted Ford and General Motors from the list.....the fact is that nearly a million British workers manufacture £ 80 billion worth of products in those industries.
    Charlie

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    Quote Originally Posted by ~Alan~ View Post
    Which big name is going to be next I wonder ?

    Dennis predicts Body Shop - the local one is so deserted it has tumbleweed blowing thru' it. Every major competitor now has its own 'ethnic/ethical' range and Body Shop has lost its USP.
    I thought I made a mistake once, but it turned out it was a creative moment

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    Not too sure how long the " Edinburgh Woolen Mill " or "Lake land Plastics /Cooking " can last ?? But !! I dont see any Pound Shops closing just yet !!

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    Quote Originally Posted by AutoStick View Post
    I remember when UK had an Aircraft & Car Industry ....nobody misses them .
    I do...
    I used to work at an aircraft manufacturing facility at a very pretty airfield...seems a very strange comment to me???A country which does not manufacture either heavy industry and or high tech goods is going to struggle !!
    I hate to think what our balance of payments is these days (remember that ?)

  19. #19
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    It's not often I relish from the thought of a shop closing down. But walking down my highstreet today, I saw my local poundland had a closing down sale (it had only been there for about 6 months). 'Yes, Kingston's moving up in the world' I thought :diablo:
    Feel free to check out my aviation pictures at http://www.flickr.com/photos/lhr_spotter/ - comments welcome

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    It's not just the big chains which are suffering. We have lots of empty shops in
    my nearest High Street in Rayleigh. Now and again I see a new shop opening up, and instinctively know, they aren't going to last long. Those selling baby clothes are a prime example, few lasting more than a year. Possibly as they only take out a 12 month lease. A shop opened last year, selling computer bits and pieces, that has now gone, replaced by a chap selling second hand phones and accessories. I don't expect him to be there for very long.

    We have lots of places to eat and drink, charity shops, shops selling cheap clothes, banks , building societies, and a couple of discount shops. It seems to be the norm for most towns now.
    When in doubt, hold on to your altitude. No one has ever collided with the sky

  21. #21
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    HMV...do we care?!

    Errr, yes in some way I do care about HMV, but not from a business perspective...I've spent many an afternoon just browsing the shelves in HMV...it certainly helps to kill a few hours when your stuck with nothing to do. However, as it has already been said, I often found them too expensive and their customer service standards did seem to change for the worse. And as soon as I had found something I wanted, I made a mental note of the price, and then went home and bought it online via a cheaper retailer or just downloaded it via iTunes.

    As for other shops that could be under threat...how about Waterstones; very similar in a way to HMV, has it adapated its business model enough to cope with the digital revolution...? I thought they were in trouble a while back after they bought-out Books etc. but maybe they somehow survived the first blow, I wonder when the KO punch will come?

    And another few...BHS/Debenhams?

    Might surprise some on here that I mention these two, however I find them both selling the same kind of things, all of which you can now tend to buy in the bigger supermarket outlets, and often at much cheaper prices.

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    Quote Originally Posted by AutoStick View Post
    Not too sure how long the " Edinburgh Woolen Mill " or "Lake land Plastics /Cooking " can last ?? But !! I dont see any Pound Shops closing just yet !!
    Perhaps you know different but I thought Lakelands huge mail order business was very profitable. And I don't think any of Philip Green's businesses are threatened following his last announcement on increased profits.
    Charlie

    Keep smiling - it's never as bad as you think!!

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    Every day, I get emails from Debenhams stating they have, 10% off until, such and such a date, next day it's 20% off, last week it was 50% off.
    I think they are struggling a bit, even though the one we, (Wife) goes into seems to have plenty of women looking, or window shopping.

    I must admit to online shopping, far better to compare prices, and you don't freeze walking around from shop to shop, all done from the comfort of your own home.Plus you save on petrol/diesel, if travelling to another town City to shop.

    Jim.

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    We had a 'Pound' shop in Bury St Edmunds.

    Then a '99p' shop opened, and shortly after the 'Pound' shop closed.

    It made me laugh anyway.

    Moggy
    "What you must remember" Flip said "is that nine-tenths of Cattermole's charm lies beneath the surface." Many agreed.

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    ....probably the same owners!!
    Charlie

    Keep smiling - it's never as bad as you think!!

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    Quote Originally Posted by ~Alan~ View Post
    Nothing is forever. I grew up thinking Woolworths were always going to be there.

    Which big name is going to be next I wonder ?

    W H Smith never seem to be that busy, on the odd occasion I've been into one of their shops.
    I was chatting with somebody about a month after Woolworths disappeared and they said the main reason why they went bankrupt is that they didn't actually own any of their shops. He said they were all rented (leased whatever) and so when they needed to raise money to pay increasing bills the best they could do was reduce outgoing cash rather than increase incoming cash.
    If you're not living on the edge then you're taking up too much space!

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    I am not sure that that was the case., or at least a part of it. The group was simply unable to service its massive debts of around £400 million and was forced into administration. It had been over-trading for years and the recession finally did for it. Many of its stores were bought by Poundland and the Co-op and others but many remain empty to this day. Woolworths On-line started trading the same year the group closed.
    Charlie

    Keep smiling - it's never as bad as you think!!

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    Working at ASDA in the Music and Video Dept. over Christmas, it doesn't suprise me that HMV are suffering, the CDs we were selling were usually less than £10 and 3 for £20 and that was for newly released CDs

    Still, HMV is somewhere I still go to often and often buy CDs so i'd like to see them still be there in the future.
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  29. #29
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    Call me anti-social, but I hate going out to the "High Street", or even the "Shopping Centre". It is a miserable experience for me. I even try not to go to the supermarket. I hate the abundance of young mums, sully-faced teenager and old people that have nothing better to do than block the way through in large groups. I hate people not watching where they are going, I hate - it seems - everyone having to be doing something with their phone every dying second. In fact, as they talk so loudly into their little smartphones, it just serves to reinforce my opinion that they have nothing of any interest to say in the first place. And, getting parked can be a pain at best. Just getting into the car park, you have to go round cars stopping to let off painfully lazy people that can't walk an extra 100m and that's before getting a space that someone casually drives in as you were.

    No, bring on the internet. I can buy what I want, when I want, and completely dodge a large part of society I have no interest in.

    In fact, the only social experience I want is down the pub with friends that are actually interesting.

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    If your pub hasn't gone the way of many others, ThreeSpool!
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